Welcome to the FlexPro Meals Help Center!

No cooking required! With FlexPro Meals, everything is fully prepared, pre-portioned, and flash frozen &#x2014; just heat and eat.We&#x2019;re not a box of raw ingredients. We&#x2019;ve done the grocery shopping, cooking, and cleaning for you &#x2014; so you get maximum convenience with zero hassle.To enjoy, simply defrost your meal in the fridge for 1-2 days, then remove the film and heat according to the label instructions. Most meals are ready in 2.5 to 3 minutes.Need help? We&apos;re happy to assist! Text 816-542-4212 or email a<a data-start="681" data-end="703" rel="noopener">dmin@flexpromeals.com</a>, Monday&#x2013;Friday, 9 AM &#x2013; 5 PM CST.

You never have to cook with FlexPro Meals!
Our meals are pre-portioned and delivered flash frozen, ready to heat and eat! This isn't just another box of ingredients, we're the complete convenience package! We took care of your grocery shopping, cooking, and cleaning!
Just defrost meal in the fridge for 12-24 hours, remove film and according to the meal label.&nbsp; Most meals have a heating time of 2.5-4 minutes.
If you’d like additional help, just let us know!&nbsp; Text 816-888-FLEX or Email us at Admin@flexpromeals.com&nbsp; 9-5CST M-F!

Is there any cooking with FlexPro Meals?

Product Inquiries

My meal shipment was delayed. Are the meals still safe to eat?

What if my order was delivered to the wrong address?

How do I find my tracking number?

My meals weren’t frozen when they arrived. Are they still safe to eat?

How do my meals arrive?

What If I received incorrect meals in my order?

Where do we ship?

What if I received a damaged meal in my order?

I am missing something in my order.. what do I do?

When will my meals arrive?

What do I do if my delivery information is incorrect?

Are the ice packs reusable?

Can I return my meals?

Where is FlexPro Meals located?

How long do I have to enjoy my meal after it arrives?

Orders and Shipping

When will I be billed?

How do I apply a promo code to my first order?

Billing and Payments

What is the ProPlan?

Resetting your password

How do I pause my subscription?

I don’t want a subscription.

Account Management

How long can I keep my meals in the freezer?

Do you offer vegetarian and vegan options?

Do I need to cook anything with FlexPro Meals?

Do you accommodate food allergies?

Can I just order treats?

How do I find the nutrition information?

Do You Have a Rotating Menu?

Can the containers be recycled?

Are your containers BPA-free?

Our Story

Why are my meals frozen?

Can I recycle my packaging?

Need Assistance? Contact Our Team

Contact Us

Do I need to cook anything with FlexPro Meals?Updated a month ago