Welcome to the FlexPro Meals Help Center!

Our Story

Who we are

How long can I keep my meals in the freezer?

Do you offer vegetarian and vegan options?

Do I need to cook anything with FlexPro Meals?

Do you accommodate food allergies?

Can I just order treats?

How do I find the nutrition information?

Do you have a Rotating Menu?

Can the containers be recycled?

Why are my meals partially frozen?

‼️ Our NEW Protein Box

Product Inquiries

How do I apply a promo code to my first order?

When will I be billed?

Billing and Payments

My meal shipment was delayed. Are the meals still safe to eat?

What if my order was delivered to the wrong address?

How do I find my tracking number?

My meals weren’t frozen when they arrived. Are they still safe to eat?

How do my meals arrive?

What If I received incorrect meals in my order?

Where do we ship?

What if I received a damaged meal in my order?

I am missing something in my order.. what do I do?

When will my meals arrive?

What do I do if my delivery information is incorrect?

Are the ice packs reusable?

Can I return my meals?

Where is FlexPro Meals located?

How long do I have to enjoy my meal after it arrives?

Can I recycle my packaging?

Are your containers BPA-free?

Orders and Shipping

Resetting your password

How do I pause my subscription?

I don’t want a subscription.

Account Management

Need Assistance? Contact Our Team

Contact Us

If you have questions about menu and ingredients, let us know.

Have questions about billing?  We can help out.

Questions about your order or it's transit?  Answers-here!

Any comments, questions, or feedback?  We welcome it all!