Welcome to the FlexPro Meals Help Center!

We would love to have a chance to show you the amazing things your account can do!Please text us at 816-542-4212 and we will respond M-F 9-5pm CST. If you need some time to breathe, you can also go into your account dashboard and skip a few weeks as well. Looking forward to assisting!

Wanting to take a break from your subscription?
If you are on a ProPlan subscription and you have fulfilled your 4 order commitment, we will be able to adjust anything in your subscription you see fit!
Be sure to let us know why you want to pause your subscription so we can ensure you are on the right program!&nbsp;
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Give us a call at 816-888-FLEX, option 3 during our business hours 9-5CST M-F!
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It's important that we stay on your schedule, so please know that if you do have an order that was processed prior to cancellation, that this order is due to you and will be delivered.

How do I pause my subscription?

Account Management

Our Story

Who we are

How long can I keep my meals in the freezer?

Do you offer vegetarian and vegan options?

Do I need to cook anything with FlexPro Meals?

Do you accommodate food allergies?

Can I just order treats?

How do I find the nutrition information?

Do you have a Rotating Menu?

Can the containers be recycled?

Why are my meals partially frozen?

‼️ Our NEW Protein Box

Product Inquiries

How do I apply a promo code to my first order?

When will I be billed?

Billing and Payments

My meal shipment was delayed. Are the meals still safe to eat?

What if my order was delivered to the wrong address?

How do I find my tracking number?

My meals weren’t frozen when they arrived. Are they still safe to eat?

How do my meals arrive?

What If I received incorrect meals in my order?

Where do we ship?

What if I received a damaged meal in my order?

I am missing something in my order.. what do I do?

When will my meals arrive?

What do I do if my delivery information is incorrect?

Are the ice packs reusable?

Can I return my meals?

Where is FlexPro Meals located?

How long do I have to enjoy my meal after it arrives?

Can I recycle my packaging?

Are your containers BPA-free?

Orders and Shipping

Resetting your password

I don’t want a subscription.

Need Assistance? Contact Our Team

Contact Us

How do I pause my subscription?Updated 2 months ago