Welcome to the FlexPro Meals Help Center!

Safety First: Freezing creates a barrier that keeps bacteria out, ensuring your meals arrive safe and fresh. Unlike fresh meals, which require a very tight 9-degree temperature window during shipping, freezing makes sure your food stays protected from start to finish.Peak Freshness: Think of freezing as a time machine for your meals. It locks in flavor, nutrients, and quality at their absolute best &#x2014; so every bite tastes just right.Consistently Delicious: Freezing preserves the texture and taste you love, meal after meal. No soggy veggies here &#x2014; your green beans will stay crisp and fresh.All-Season Access: Craving summer tomatoes in the middle of winter? Or peas in the fall? Frozen meals give you access to your favorites year-round &#x2014; no seasonal limits.Sustainability Superstar: Frozen meals mean less food waste and longer shelf life, saving you money and helping the planet by reducing spoilage.When you add it all up, freezing is a no-brainer for quality, safety, and convenience. If you have any questions, we&#x2019;re here to help! Text 816-542-4212 or email <a data-start="1210" data-end="1232" rel="noopener">admin@flexpromeals.com</a>, Monday&#x2013;Friday, 9 AM &#x2013; 5 PM CST.

<p data-ccp-props="{&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559683&quot;:0,&quot;335559685&quot;:0,&quot;335559731&quot;:0,&quot;335559737&quot;:0,&quot;335562764&quot;:2,&quot;335562765&quot;:1.07,&quot;335562766&quot;:4,&quot;335562767&quot;:0,&quot;335562768&quot;:4,&quot;335562769&quot;:8}">Safety First, Party Second:&nbsp;The freezing fortress is a no-go zone for bacteria, keeping your meals safe from unwanted party crashers.&nbsp; Did you know&nbsp;that when shipping fresh meals there’s only a 9-degree temperature range that must be maintained for food safety during transit?&nbsp; Frozen ensures your&nbsp;meals arrive safe, not suspect.&nbsp;​
<p data-ccp-props="{&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559683&quot;:0,&quot;335559685&quot;:0,&quot;335559731&quot;:0,&quot;335559737&quot;:0,&quot;335562764&quot;:2,&quot;335562765&quot;:1.07,&quot;335562766&quot;:4,&quot;335562767&quot;:0,&quot;335562768&quot;:4,&quot;335562769&quot;:8}">Peak Freshness: It's like a time machine for your food. It locks each piece into its prime state of freshness, locking in flavor and nutrients faster than you can say "FlexPro"​.
<p data-ccp-props="{&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559683&quot;:0,&quot;335559685&quot;:0,&quot;335559731&quot;:0,&quot;335559737&quot;:0,&quot;335562764&quot;:2,&quot;335562765&quot;:1.07,&quot;335562766&quot;:4,&quot;335562767&quot;:0,&quot;335562768&quot;:4,&quot;335562769&quot;:8}">Consistently Awesome: Frozen food delivers the goods in taste and texture, time after time. Soggy? Never heard of her. It preserves the texture of&nbsp;your food, so those green beans snap.&nbsp;​
<p data-ccp-props="{&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559683&quot;:0,&quot;335559685&quot;:0,&quot;335559731&quot;:0,&quot;335559737&quot;:0,&quot;335562764&quot;:2,&quot;335562765&quot;:1.07,&quot;335562766&quot;:4,&quot;335562767&quot;:0,&quot;335562768&quot;:4,&quot;335562769&quot;:8}">All Season Pass:&nbsp;You're not bound by the tyranny of the seasons. Want tomatoes in the dead of winter? Done. Craving peas in fall? Easy. Your kitchen, your rules. ​
<p data-ccp-props="{&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559683&quot;:0,&quot;335559685&quot;:0,&quot;335559731&quot;:0,&quot;335559737&quot;:0,&quot;335562764&quot;:2,&quot;335562765&quot;:1.07,&quot;335562766&quot;:4,&quot;335562767&quot;:0,&quot;335562768&quot;:4,&quot;335562769&quot;:8}">Sustainability Superstar:&nbsp;Less waste, less spoilage, and a longer shelf life.&nbsp; This means you're not throwing away half-used bags of wilted greens or full meals you didn’t eat. Your wallet and the planet will give you high fives.
<p data-ccp-props="{&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559683&quot;:0,&quot;335559685&quot;:0,&quot;335559731&quot;:0,&quot;335559737&quot;:0,&quot;335562764&quot;:2,&quot;335562765&quot;:1.07,&quot;335562766&quot;:4,&quot;335562767&quot;:0,&quot;335562768&quot;:4,&quot;335562769&quot;:8}">&nbsp;
<p data-ccp-props="{&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559683&quot;:0,&quot;335559685&quot;:0,&quot;335559731&quot;:0,&quot;335559737&quot;:0,&quot;335562764&quot;:2,&quot;335562765&quot;:1.07,&quot;335562766&quot;:4,&quot;335562767&quot;:0,&quot;335562768&quot;:4,&quot;335562769&quot;:8}">When you break it down, it's a no brainer, but if you have questions, reach out! Text 816-888-FLEX or email us at admin@flexpromeals.com 9-5CST M-F!

Why are my meals frozen?

Product Inquiries

My meal shipment was delayed. Are the meals still safe to eat?

What if my order was delivered to the wrong address?

How do I find my tracking number?

My meals weren’t frozen when they arrived. Are they still safe to eat?

How do my meals arrive?

What If I received incorrect meals in my order?

Where do we ship?

What if I received a damaged meal in my order?

I am missing something in my order.. what do I do?

When will my meals arrive?

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Are the ice packs reusable?

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How long do I have to enjoy my meal after it arrives?

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Resetting your password

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Account Management

How long can I keep my meals in the freezer?

Do you offer vegetarian and vegan options?

Do I need to cook anything with FlexPro Meals?

Do you accommodate food allergies?

Can I just order treats?

How do I find the nutrition information?

Do You Have a Rotating Menu?

Can the containers be recycled?

Are your containers BPA-free?

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Can I recycle my packaging?

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Why are my meals frozen?Updated a month ago