Welcome to the FlexPro Meals Help Center!

You can find your tracking number in your FlexPro dashboard under the &#x2018;Subscriptions&#x2019; tab.Still have questions? We&#x2019;re happy to help! Text 816-542-4212 or email <a data-start="432" data-end="454" rel="noopener">admin@flexpromeals.com</a> &#x2014; we&#x2019;re available Monday&#x2013;Friday, 9 AM to 5 PM CST.

Once your order hits the UPS/FedEx hub, you will receive an email that allows you to 'opt in' for tracking information.
The tracking number can also been found inside your dashboard under the 'Subscriptions' tab.
If you have additional questions, just let us know!&nbsp; Text 816-888-FLEX or email us at admin@flexpromeals.com 9-5CST M-F!

How do I find my tracking number?

Orders and Shipping

My meal shipment was delayed. Are the meals still safe to eat?

What if my order was delivered to the wrong address?

My meals weren’t frozen when they arrived. Are they still safe to eat?

How do my meals arrive?

What If I received incorrect meals in my order?

Where do we ship?

What if I received a damaged meal in my order?

I am missing something in my order.. what do I do?

When will my meals arrive?

What do I do if my delivery information is incorrect?

Are the ice packs reusable?

Can I return my meals?

Where is FlexPro Meals located?

How long do I have to enjoy my meal after it arrives?

When will I be billed?

How do I apply a promo code to my first order?

Billing and Payments

What is the ProPlan?

Resetting your password

How do I pause my subscription?

I don’t want a subscription.

Account Management

How long can I keep my meals in the freezer?

Do you offer vegetarian and vegan options?

Do I need to cook anything with FlexPro Meals?

Do you accommodate food allergies?

Can I just order treats?

How do I find the nutrition information?

Do You Have a Rotating Menu?

Can the containers be recycled?

Are your containers BPA-free?

Our Story

Why are my meals frozen?

Can I recycle my packaging?

Product Inquiries

Need Assistance? Contact Our Team

Contact Us

How do I find my tracking number?Updated a month ago