Welcome to the FlexPro Meals Help Center!

<p>Contacting Customer Service is easy!&#xA0;</p><ul><li>Text 816-542-4212</li><li>Email us at admin@flexpromeals.com 9-5 CST Monday - Friday!</li><li>Need to pause your account? &#xA0;Call 816-542-4212</li></ul>

<p>Contacting Customer Service is easy!&nbsp;</p>
<ul>
<li>Text 816-888-FLEX</li>
<li>Email us at admin@flexpromeals.com 9-5CST M-F!&nbsp;</li>
<li>Need to pause your account?&nbsp; Call 816-888-FLEX, option 3</li>
</ul>

How do I contact customer service?

Contact Us

My meal shipment was delayed. Are the meals still safe to eat?

What if my order was delivered to the wrong address?

How do I find my tracking number?

My meals weren’t frozen when they arrived. Are they still safe to eat?

How do my meals arrive?

What If I received incorrect meals in my order?

Where do we ship?

What if I received a damaged meal in my order?

I am missing something in my order.. what do I do?

When will my meals arrive?

What do I do if my delivery information is incorrect?

Are the ice packs reusable?

Can I return my meals?

Where is FlexPro Meals located?

How long do I have to enjoy my meal after it arrives?

Orders and Shipping

When will I be billed?

How do I apply a promo code to my first order?

Billing and Payments

What is the ProPlan?

Resetting your password

How do I pause my subscription?

I don’t want a subscription.

Account Management

How long can I keep my meals in the freezer?

Do you offer vegetarian and vegan options?

Do I need to cook anything with FlexPro Meals?

Do you accommodate food allergies?

Can I just order treats?

How do I find the nutrition information?

Do You Have a Rotating Menu?

Can the containers be recycled?

Are your containers BPA-free?

Our Story

Why are my meals frozen?

Can I recycle my packaging?

Product Inquiries

Need Assistance? Contact Our Team

Need Assistance? Contact Our TeamUpdated 16 days ago