Contacting Customer Service is easy! Text 816-542-4212 Email us at admin@flexpromeals.com 9-5CST M-F! Need to pause your account? Call 816-542-4212

<p>Contacting Customer Service is easy!&#xA0;</p><ul><li>Text 816-542-4212</li><li>Email us at admin@flexpromeals.com 9-5 CST Monday - Friday!</li><li>Need to pause your account? &#xA0;Call 816-542-4212</li></ul>

Need Assistance? Contact Our Team

Welcome to the FlexPro Meals Help Center!

Any comments, questions, or feedback?  We welcome it all!

Contact Us

My meal shipment was delayed. Are the meals still safe to eat?

What if my order was delivered to the wrong address?

How do I find my tracking number?

My meals weren’t frozen when they arrived. Are they still safe to eat?

How do my meals arrive?

What If I received incorrect meals in my order?

Where do we ship?

What if I received a damaged meal in my order?

I am missing something in my order.. what do I do?

When will my meals arrive?

What do I do if my delivery information is incorrect?

Are the ice packs reusable?

Can I return my meals?

Where is FlexPro Meals located?

How long do I have to enjoy my meal after it arrives?

Orders and Shipping

When will I be billed?

How do I apply a promo code to my first order?

Billing and Payments

What is the ProPlan?

Resetting your password

How do I pause my subscription?

I don’t want a subscription.

Account Management

How long can I keep my meals in the freezer?

Do you offer vegetarian and vegan options?

Do I need to cook anything with FlexPro Meals?

Do you accommodate food allergies?

Can I just order treats?

How do I find the nutrition information?

Do You Have a Rotating Menu?

Can the containers be recycled?

Are your containers BPA-free?

Our Story

Why are my meals frozen?

Can I recycle my packaging?

Product Inquiries