Welcome to the FlexPro Meals Help Center!

Great question! Your billing is based on the delivery frequency you selected and typically happens on Wednesdays.<ul data-start="250" data-end="505"><li data-start="250" data-end="395">For weekly deliveries, your order will process every&#xA0;Wednesday.</li></ul>To ensure we can accommodate any changes, please make adjustments at least&#xA0;before your processing day.Deliveries arrive Tuesday-Thuesday of the following week, and you can expect your box around the same day each week.Need help? We&apos;re here for you! Text 816-542-4212 or email <a data-start="816" data-end="838" rel="noopener">admin@flexpromeals.com</a>, Monday&#x2013;Friday, 9 AM &#x2013; 5 PM CST.

Good question! Your future orders will be processed on Wednesday and is determined by your frequency you select.
Do we have the honor of sending you delicious meals every week?&nbsp; I hope so!&nbsp; This means your orders will process every week so please make any adjustments 2 days before your processing day, so we can assist with any changes, if you need them!
Did you decide a better cycle for you might be a meal box every 2 weeks?&nbsp; Your orders will process every other one!
&nbsp;
All deliveries occur Wednesday-Friday the week after your order processes, and you can be sure to expect your box around the same day every week.
If you have additional questions, just let us know! Text 816-888-FLEX or email us at admin@flexpromeals.com from 9-5CST M-F!

When will I be billed?

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My meal shipment was delayed. Are the meals still safe to eat?

What if my order was delivered to the wrong address?

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My meals weren’t frozen when they arrived. Are they still safe to eat?

How do my meals arrive?

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I am missing something in my order.. what do I do?

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How long can I keep my meals in the freezer?

Do you offer vegetarian and vegan options?

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Do You Have a Rotating Menu?

Can the containers be recycled?

Are your containers BPA-free?

Our Story

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When will I be billed?Updated a month ago