Good question! Your future orders will be processed on Wednesday and is determined by your frequency you select. Do we have the honor of sending you delicious meals every week? I hope so! This means your orders will process every week so please...

Great question! Your billing is based on the delivery frequency you selected and typically happens on Wednesdays.<ul data-start="250" data-end="505"><li data-start="250" data-end="395">Weekly Plan: If you&#x2019;ve chosen weekly deliveries (yay, we love sending you meals each week!), your order will process every&#xA0;Wednesday.</li><li data-start="250" data-end="395">Monthly Plan: If you&apos;ve chosen a monthly box, your deliveries will still be on the same schedule, sent weekly, but you only pay one time up front, for the next 4 orders.</li></ul>To ensure we can accommodate any changes, please make adjustments at least 2 days before your processing day.Deliveries arrive Wednesday&#x2013;Friday of the following week, and you can usually expect your box around the same day each week.Need help? We&apos;re here for you! Text 816-542-4212 or email <a data-start="816" data-end="838" rel="noopener">admin@flexpromeals.com</a>, Monday&#x2013;Friday, 9 AM &#x2013; 5 PM CST.

When will I be billed?

Who doesn't love a deal? If you have a promo code, you can enter it during the checkout process BEFORE your order is finalized*. Just type it in at the top before you check out. You will notice the total change after the coupon is accepted. Please...

Who doesn&#x2019;t love a good deal?If you have a promo code, you can apply it during checkout &#x2014; before you finalize your order. Just enter the code in the promo code field at the top of the checkout page. Once it&#x2019;s accepted, you&#x2019;ll see your total update automatically.Please make sure the discount is applied before completing your purchase.Have questions about the process or pricing before placing your order? We&#x2019;re here to help! Text 816-542-4212 or email a<a data-start="598" data-end="620" rel="noopener">dmin@flexpromeals.com</a>, Monday&#x2013;Friday, 9 AM &#x2013; 5 PM CST.*Please note: Promo and discount codes apply to your first order only, unless otherwise on a ProPlan subscription or a Monthly Plan.

How do I apply a promo code to my first order?

Welcome to the FlexPro Meals Help Center!

Have questions about billing?  We can help out.

Billing and Payments

My meal shipment was delayed. Are the meals still safe to eat?

What if my order was delivered to the wrong address?

How do I find my tracking number?

My meals weren’t frozen when they arrived. Are they still safe to eat?

How do my meals arrive?

What If I received incorrect meals in my order?

Where do we ship?

What if I received a damaged meal in my order?

I am missing something in my order.. what do I do?

When will my meals arrive?

What do I do if my delivery information is incorrect?

Are the ice packs reusable?

Can I return my meals?

Where is FlexPro Meals located?

How long do I have to enjoy my meal after it arrives?

Orders and Shipping

What is the ProPlan?

Resetting your password

How do I pause my subscription?

I don’t want a subscription.

Account Management

How long can I keep my meals in the freezer?

Do you offer vegetarian and vegan options?

Do I need to cook anything with FlexPro Meals?

Do you accommodate food allergies?

Can I just order treats?

How do I find the nutrition information?

Do You Have a Rotating Menu?

Can the containers be recycled?

Are your containers BPA-free?

Our Story

Why are my meals frozen?

Can I recycle my packaging?

Product Inquiries

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