Welcome to the FlexPro Meals Help Center!

We know you&#x2019;re excited to dig in! That&#x2019;s why your first order ships via express delivery so you can enjoy your meals as soon as possible.Subsequent orders are processed every Wednesday and delivered between Wednesday and Friday of the following week. You can always check your dashboard to see the exact dates for your upcoming orders.If you have any questions, we&#x2019;re here to help! Text 816-542-4212 or email <a data-start="529" data-end="551" rel="noopener">admin@flexpromeals.com</a>, Monday&#x2013;Friday, 9 AM &#x2013; 5 PM CST.

We know you want to try your meals right away!&nbsp; Your first order is shipped express so you can enjoy them asap.
Your following orders will process on Wednesday for delivery Wednesday-Friday the following week.&nbsp; Please check your dashboard for your next order days.
If you have additional questions, just let us know! &nbsp;Text us at 816-888-FLEX or email us at admin@flexpromeals.com 9-5CST M-F!
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When will my meals arrive?

Orders and Shipping

My meal shipment was delayed. Are the meals still safe to eat?

What if my order was delivered to the wrong address?

How do I find my tracking number?

My meals weren’t frozen when they arrived. Are they still safe to eat?

How do my meals arrive?

What If I received incorrect meals in my order?

Where do we ship?

What if I received a damaged meal in my order?

I am missing something in my order.. what do I do?

What do I do if my delivery information is incorrect?

Are the ice packs reusable?

Can I return my meals?

Where is FlexPro Meals located?

How long do I have to enjoy my meal after it arrives?

When will I be billed?

How do I apply a promo code to my first order?

Billing and Payments

What is the ProPlan?

Resetting your password

How do I pause my subscription?

I don’t want a subscription.

Account Management

How long can I keep my meals in the freezer?

Do you offer vegetarian and vegan options?

Do I need to cook anything with FlexPro Meals?

Do you accommodate food allergies?

Can I just order treats?

How do I find the nutrition information?

Do You Have a Rotating Menu?

Can the containers be recycled?

Are your containers BPA-free?

Our Story

Why are my meals frozen?

Can I recycle my packaging?

Product Inquiries

Need Assistance? Contact Our Team

Contact Us

When will my meals arrive?Updated a month ago