Welcome to the FlexPro Meals Help Center!

We currently ship via FedEx and UPS to addresses across the continental United States, including&#xA0;Alaska and Hawaii. Please note: We are unable to ship to PO Boxes at this time.<ul data-start="285" data-end="393"><li data-start="285" data-end="349">Standard Shipping: Flat rate of $14.99 to most states, if your order is under $150.</li><li data-start="350" data-end="393">Alaska &amp; Hawaii: Flat rate of $25</li></ul>While customers in Canada can place orders using a Canadian bank card, we do not currently ship to Canadian addresses.If you have any questions about shipping or service areas, feel free to reach out! Text 816-542-4212 or email <a data-start="641" data-end="663" rel="noopener">admin@flexpromeals.com</a>, Monday&#x2013;Friday, 9 AM &#x2013; 5 PM CST.

We currently ship our meals from FedEx and UPS throughout the continental United States, Alaska and Hawaii included.&nbsp; We are, however, unable to ship to PO Boxes.
Shipping is a flat rate of $9.99 to most states, while Alaska and Hawaii deliveries have a $25 charge.
We realize that some of our customers are from Canada, so while you do have the ability to place an order using a Canadian bank card, we do not currently offer delivery to Canada.

Where do we ship?

Orders and Shipping

My meal shipment was delayed. Are the meals still safe to eat?

What if my order was delivered to the wrong address?

How do I find my tracking number?

My meals weren’t frozen when they arrived. Are they still safe to eat?

How do my meals arrive?

What If I received incorrect meals in my order?

What if I received a damaged meal in my order?

I am missing something in my order.. what do I do?

When will my meals arrive?

What do I do if my delivery information is incorrect?

Are the ice packs reusable?

Can I return my meals?

Where is FlexPro Meals located?

How long do I have to enjoy my meal after it arrives?

When will I be billed?

How do I apply a promo code to my first order?

Billing and Payments

What is the ProPlan?

Resetting your password

How do I pause my subscription?

I don’t want a subscription.

Account Management

How long can I keep my meals in the freezer?

Do you offer vegetarian and vegan options?

Do I need to cook anything with FlexPro Meals?

Do you accommodate food allergies?

Can I just order treats?

How do I find the nutrition information?

Do You Have a Rotating Menu?

Can the containers be recycled?

Are your containers BPA-free?

Our Story

Why are my meals frozen?

Can I recycle my packaging?

Product Inquiries

Need Assistance? Contact Our Team

Contact Us

Where do we ship?Updated a month ago